What's the ONE workflow you'd love to never think about again?

I build AI Employees that answer the customer questions your team keeps repeating, send the review requests nobody remembers, follow up with lapsed buyers, and reply to wholesale leads before they go cold.
Hire one. Live in 30 days. Built from patterns I already run in my own retail business.

Book a free 20-min audit call →

4 AI Employees in my own business · 1 personal AI assistant · monitored every day · zero customer-facing failures

Every growing business has repetitive work that quietly costs orders, reviews, replies, and repeat customers.

You don't need an AI department. You need one workflow fixed.

Hire your 11th Employee.

Your first 10 employees handle the work you can see. Your 11th handles the work nobody gets to consistently: customer questions, review asks, lapsed-buyer follow-up, wholesale replies, order-status updates, and the repetitive tasks quietly costing you customers.

The 11th Employee is the AI worker you hire next — built to work like an employee, priced like a fraction of one.

Reads like a job description, doesn't it? The difference: this AI Employee owns one repetitive task inside the tools your team already uses.

The 11th Employee Method.

Every AI Employee is built with the same 5-step process. Plain English first, production discipline underneath.

  1. Diagnose 20 minutes to 1 day
    I watch how customers contact you, where your team handles work manually, and which repetitive task is costing the most. You get a 1-page readout: what's broken, what it's worth fixing, and what comes next.
  2. Blueprint 2–5 days for a Pilot · 2–3 weeks for a full Blueprint
    I write down exactly what the AI Employee needs to do: when it runs, what tools it talks to, what it does on edge cases, and when it asks a human for help. You approve the plan before I build.
  3. Build 1–3 weeks
    I build the AI Employee, connect it to your existing tools, and test it against real scenarios from your business before it touches a customer. You see it work on test data first.
  4. Observe before handoff
    I install monitoring so we can see what the AI Employee is doing. If something breaks, I want to catch it before your customer does. Then I show your team when to step in.
  5. Optimize monthly if retained
    I review what the AI Employee did, what worked, what failed, and what needs adjusting. You get a one-page monthly report, plus the fixes needed to keep it running.

I already run these in my own retail business.

Built by an operator. Not an agency. These are the patterns I use every day to handle customer replies, review asks, rebooking, and daily owner ops — plus Argus, my personal AI assistant. 5 total in production.

The SMS Receptionist

Customer texts. Booking questions. Hours, pricing, product info. Replies in seconds, day or night.

The Review Agent

Sends review requests automatically — without your team remembering. More reviews = more traffic, more trust, more revenue.

The Rebooking Agent

Notices when customers stop coming back. Sends them a friendly note. Wins them back before they're gone for good.

The Revenue Agent

Pulls daily sales data, formats it, and sends a morning summary. Owner sees what's happening without opening 4 dashboards.

Argus (personal)

My personal AI assistant. Sorts my inbox each morning, reminds me of what's due, and flags any unusual charges — so I focus on building. The reason I can ship a client AI Employee every 30 days.

4 AI Employees in my own business · 30 days zero customer-facing failures · operator, not agency

If an AI Employee doesn't save time, recover customers, or remove work your team hates doing, it shouldn't be built.

I ship the version that works every day in a real business — not the version that only looks good on a sales call.

Which AI Employee would you hire first?

One workflow off your plate in 30 days. Pick how you want to start.

First pilots are capped at one active client at a time and built only from patterns already live in production.

Free Audit Call

$0

20 minutes

We scope the ONE workflow that's costing you the most. Walk away with a clear plan — whether or not you hire me.

Book Free Audit →

AIOS Starter Session

$99

90 minutes · 1-on-1

We set up the foundation for your first AI Employee — business context, starter prompts, working files. You walk out with one small workflow you can use right away.

Book $99 Session →
Most Popular

1-Problem Pilot

$2,500

30 days · turnkey

For: "I know the task. I want it handled."

You walk away in 30 days with one repetitive task running on autopilot: scoped, built, connected to your tools, monitored, documented, and handed to your team. If I don't deliver the agreed AI Employee, you get your money back.

Book Pilot Call →

AI Blueprint

$3K–5K

2–3 weeks · strategy

For: "I see the leaks, but I don't know what to build first."

You walk away with a ranked list of the repetitive tasks worth fixing, the first AI Employee to build, the tools it needs to connect to, the edge cases to handle, and a build-ready operating plan.

Book Blueprint Call →

Monthly Optimization Retainer — after your AI Employee ships

$1.5K–3K/mo

For live AI Employees · annual prepay $15K (saves $3K)

I keep your AI Employee live and improving.

Daily: monitoring + fixes when something breaks.
Monthly: one-page report + 30-min review call.
Quarterly: one new build credit (applied to a new agent or major upgrade).

If a connected tool changes (Shopify, Square, OpenPhone, Claude), I handle the repair so your team doesn't have to.

Ask About Retainer →

Questions I usually get before the first call.

Do I need to understand AI?

No. You need to understand the customer, the task, and where your team gets stuck. I handle the build, the prompts, the tool connections, the monitoring, and the handoff.

What does an AI Employee actually do?

One specific repetitive job. It can answer common questions, send review requests, follow up with lapsed customers, draft replies, route issues, or remind a human when something needs judgment.

What tools can it connect to?

Usually the tools you already use: Shopify, Square, OpenPhone, Gmail, Google Sheets, Notion, Stripe, Klaviyo, or your booking and support tools. If a paid connector is needed, I tell you before build.

What happens after it goes live?

You can stop at the build, or keep me on monthly to watch it, fix issues, improve the prompts, review performance, and build the next AI Employee when the first one earns its spot.

What do I own?

You own the workflow maps, prompts, business context, escalation rules, documentation, and operating manual we build together. I don't trap the work in a black box.

What is the AIOS Starter Session?

It's the $99 entry session where we set up the foundation for your first AI Employee: business context, starter prompts, working files, and one small workflow you can use right away.

Can you guarantee results?

The 1-Problem Pilot has a 30-day money-back guarantee on the agreed scope. If I don't deliver the AI Employee we scoped, you get your $2,500 back. I can't guarantee a revenue number before the workflow is live and measured.

Free Download

Want to build it yourself? Start with the kit.

I packaged the starter files I use to give an AI Employee business context: prompts, working docs, folder structure, and setup notes. Use it yourself, or bring it to the audit call.

Email me for the Starter Kit →

200KB ZIP · 39 files · no spam · no upsells

Tell me what your team keeps missing.

Spend 20 minutes showing me the repetitive task that's costing you time, orders, replies, reviews, or repeat customers. I'll tell you if it's worth turning into an AI Employee.

Book Your Free Audit Call →